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About Porsche Retail Group

About us

Porsche Retail Group

Formed in 2003, Porsche Retail Group is a wholly owned subsidiary of Porsche Cars Great Britain. We offer the full Porsche model range, an extensive selection of Approved Pre-Owned as well as Classic Porsche models, and provide comprehensive Aftersales services.

We are one of the largest Porsche Dealer Groups in the UK, delivering specialist Porsche knowledge. Our Centres are fully equipped to meet your every need.

Porsche Retail Group includes two Porsche Exclusive Flagship Dealers (Hatfield and Mayfair), one of only three Classic Porsche Partner Centres in the UK (Hatfield) and the only 918 Spyder specialist Centre in the country (Reading). In addition, with the all-new showroom and Aftersales facility in West London, we now operate the largest Porsche Centre in Europe.

Across Porsche Retail Group we are fully dedicated to the principle that all Porsche owners should receive an outstanding customer experience.

Ade Smith, Director of the Group, would like to tell you more and welcome you.

Video: welcome to Porsche Retail Group

Models available

Pre-Owned Porsche cars search

Porsche Retail Group, and its accompanying Centres, is proud to represent the iconic Porsche brand.

We offer the full new model range: 718 Boxster, 718 Cayman, Cayenne, Panamera, Macan and 911. With that comes the complete range of Porsche Approved Pre-Owned vehicles and a selection of Classic Porsche cars.

Porsche Approved Pre-Owned vehicles

Our Porsche Centres

Find your Porsche Retail Group Centre

Each of our Centres offer a comprehensive suite of Porsche services under one roof. Located in Guildford, Hatfield, Mayfair, Reading and West London, your preferred Centre and their contact details can be found below.

Find your Centre

Meet the team

Ade Smith, Group Director

Director

Ade Smith

With a wealth of experience at a number of luxury brands, Ade recognises the importance of customer service. He aims to deliver on the promise that all Porsche owners should have an outstanding customer experience. No matter what product or service our customers are interested in, we will be sure to help them find what they are looking for.

Andrew Coates, Finance Controller Porsche Retail Group

Finance Controller

Andrew Coates

A Fellow of the Chartered Institute of Accountants and over 10 years’ experience with Porsche, Andy and his team are key to ensuring Porsche Retail Group are successful in sustaining its period of growth.

Sarena Harwood, Compliance & Process Manager

Compliance & Process Manager

Sarena Harwood

With over 12 years working for Porsche Retail Group in a range of roles, Sarena now heads our Group Compliance and Process Department ensuring our business is informed of our internal and external regulatory requirements, and that we are able to demonstrate compliance to the highest standards.

Marc Sears, Group Pre-Owned Car Manager

Group Pre-Owned Car Manager

Marc Sears

Marc has a wealth of experience and extensive knowledge of the Porsche brand and model lineup. He ensures Porsche Retail Group has a comprehensive stock of Porsche Approved Pre-Owned models.

Careers at Porsche Retail Group

A career with Porsche Retail Group

At Porsche Retail Group we are always looking for talented people to join our team.

Discover our working culture, the opportunities we have available and determine if you are the perfect candidate by launching our careers page.

Discover more

How to make a complaint

Financial Ombudsman Service

We aim to provide you with a high level of customer service at all times, but if you need to complain and you are not satisfied with our response you may be entitled to refer the matter to the Financial Ombudsman Service (FOS). 

For further information about the FOS and eligibility to refer a complaint to them you can visit the FOS website: http://www.financial-ombudsman.org.uk/

Motor Industry Code of Practice

Porsche Retail Group is a subscriber to the Motor Industry Code of Practice for Service and Repair. You can therefore refer any complaint about service and repair where you remain dissatisfied with our response to Motor Codes by visiting  http://www.motorcodes.co.uk.

Motor Codes provides a CTSI certified Alternative Dispute Resolution (ADR) service.